AUTUMN SPECIAL OFFER 🍁🍅🍂

Use coupon code: LEAVES to get one FREE WEEK of yard cleaning when signing up for our weekly services. 🐕‍💩❤️

FAQ

Frequently Asked Questions

No, however, for the first service we would like to meet with you and your dog so that we can all get acquainted as well as discuss your yard and the service. After our initial meeting, you do not have to be home for further yard cleanings. If you are not going to be home it is important to provide us with any key or gate access, if necessary, while you are not home. If we arrive for our scheduled service and cannot access the yard, you will still be charged for the service.

If we have been introduced to the dog(s) and they are friendly, we do not mind if they are in the yard. The Customer understands that if on the scheduled day of service, if dogs are left in the yard while you are not home and we have not met the dogs, Jasper's Pet Waste Management cannot provide services and the scoop will then be skipped and charges will still apply. This is for the safety of our technicians and your dogs.

Yes, we clean and sanitize our shoes and tools after every house. We also use a fresh bag to line our buckets before every house. We use an EPA approved disinfecting spray that kills bacteria (E. Coli, Salmonella), parasites (roundworm, hookworm) and viruses (Parvo, Giardia) while being safe for pets and humans. We do this to prevent cross contamination of possible diseases in dog poop - from yard to yard.

If you are one of our residential customers, you can cancel service at any time. Please note that if you decide to resume poop scooping services after 2+ weeks without a clean up, you will be charged the initial $50 cleaning fee again before resuming weekly scooping services.

For our commercial customers, we do require a contract.

Yes, whether you need a one time clean-up for a backyard gathering or even selling your house, we are here to do the job. Please note that one time scoops start at $50 and go up from there based on the waste accumulation in the yard. We recommend signing up for one of our weekly poop scooping services to maintain your yard and keep it safe and healthy for regular use!

Typically our scoopers work year-round in the unpredictable Utah weather. Because when you're from Salt Lake, you know that if you just wait 10 minutes, the weather will change.  

However, in the chance there is severe weather, we will either try our best to reschedule your service for another day in the week or continue the following week on your designated service day. You will receive an email and/or text to notify you if we need to skip a service visit. If severe weather continues through the week, your service will resume on your next scheduled service date. 

Give us a call/text at (801) 268-6146

or

Send us an email at [email protected]

Still Have Questions?

How Can We Help?

Let us assist you with any questions that you may have about our professional pet waste management services. 

Our mission is to give our customers back their valuable time, allowing them to enjoy their pets and family while we take care of the dirty work, year-round, in the unpredictable Utah weather.

Please feel free to reach out to us using the contact form below or just give us a call/text at 801-268-6146.  

Our team will respond promptly. We pride ourselves on excellent communication and personalized care, ensuring our customers know exactly what to expect week to week.

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